We gladly exchange should you choose the wrong size as we too want you to be in love with your new bikini.

  1.  Email our sales support team at [email protected] within 3 days of receiving your item notifying us of your exchange/return.
  2. The exchange must be made within 14 days from date of purchase.
  3. All items must have tags and hygiene liners in place. Due to health regulations, suits that are soiled, worn, damaged, or laundered will not be accepted. If your suit comes back with no liners or size tags cut off store credit  will not be given, you will be given the option to pay for return postage.
  4. KL Swimwear reserves the right to refuse a return if its not in NEW condition. For hygiene reason we cannot accept any returns that have been marked in any way.  
  5. Please send your order back registered post along with a copy of your receipt, Kristen Lonie Swimwear is not responsible or accountable for the loss of garments being returned.
  6. Kristen Lonie Swimwear offers  store credit only for the item being returned for exchange. Postage excluded.
  7. The Customer is responsible for all shipping charges. Shipping  charges are non-refundable. We will process your return within 1-2 business days once received and inspected.
  8. You will be emailed your Store Credit Coupon to use anytime to reorder the correct size/style.

 ALL SALE ITEMS ARE FINAL, no refunds or exchanges.

 

Kristen Lonie Swimwear are not mass made, some prints in particular are limited editions and cannot guarantee sizes will be available when exchanging. 

Please Note:

  • Kristen Lonie Swimwear are not liable for customs clearance fees in your country and holding times of packages by customs in your country. 
  • All Sale items & Customs Made Stage Wear orders are final, no return or exchange, no exceptions.