FAQ's - Kristen Lonie Swimwear
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How to Order a bikini

All our bikinis are sold as separates to give you the flexibility to order the sizes you prefer or to mix & match.

  1. Click on the bikini you like
  2. Select your top size & add to cart
  3. Click on the bottom style you prefer
    • CheekyG (thong style)
    • Micro Brazilian (scrunch bum)
    • Brief Brazilian (scrunch bum with tie sides)
  4. Select your size & add to cart
  5. Proceed to check out

For Bundles you must click on the STYLE then SIZE for the bottoms even if there is only one style available in the bundle, for example only CheekyG Bottoms available in the bundle you still must click on the CheekyG Bottom Style Icon first.

For more information regarding SIZES & STYLES please click here…

* The pictures of the models on the website are generally photographed wearing either the CheekyG style or Micro Brazilian style. We dont yet have pics in all styles for each colour/print. We are working on more images over time.

*Please note all our prices at check out  are in AUSTRALIAN DOLLARS

Currency : AUD

You can view the online store in either AUD or USD however we are an Australian Business and accept payments in Australian Dollars. If you are shopping in USD you will notice when you go to check out and pay for your order you will be paying in AUD.

We use a live currency converter on the site so if you are viewing in USD this is the current exchange rate at the time you are viewing, therefore the amount can change slightly from day to day or at the time of purchase.

Please contact us should this not be clear.

Click here to convert prices to other currencies.

Where are the bikinis made?

KL Swimwear is proudly Australian owned and operated, all our swimwear are hand made locally on the East Coast of Australia.

Orders are dispatched from our Head Office located at Banora Point, NSW.

How long does it take to receive my order?:

COVID-19 UPDATE:

The current global pandemic is currently affecting some deliveries which are taking a little longer to arrive. Dispatch times  as noted below have been impacted by the high volume of orders that we are receiving. Delays from Australia Post and DHL International Express are also being experienced with some deliveries taking a few extra days to arrive due to the limited national and international flights available.

We are unable to guarantee specific delivery times however do aim to get your purchases to you in the quickest time possible time frame. Rest assured that we will keep you updated should anything change. Thank you for your patience.

Yours sincerely

KL Team

In most cases we will have your order ready to ship within 1-3 business days if its in stock or 3- 5 business days for back orders.

We will notify you if we anticipate any further delays.

Our  team works around the clock to get all orders dispatched as soon as possible however during peak seasons slight delays may be experienced in dispatching your order although delays due to postal services are out side of our control.

Will I have to Pay International Tax and Duty?

Please note that international orders may be subject to import duties and taxes that are levied once a shipment reaches your country. The amount may vary depending on the country to which the order was shipped to.

Customs policies also vary from country to country; please contact your local customs office for further information. Note, on rare occasions custom agents may delay delivery of some packages.

If you refuse a shipment from Kristen Lonie Swimwear, you are responsible for the original shipping charges, any import fees, duties and/or taxes that have been incurred on the package, and the cost of returning the package to Kristen Lonie Swimwear.

If you are not a resident of a country you are visiting and want to purchase our products, please check the rules and regulations with Customs for that country to ensure there is no issue with you receiving packages.

How do I pay?
  1. We accept the following forms of payment:
    Master/Visa Card
  2.  Paypal
  3. Afterpay ( Australian  & NZ Customers )
  4. Laybuy (Australia, UK & New Zealand Customers )
  5. Zip Pay (Australia Customers)
  6.  Discover
Can I special order a colour or print I've seen on Instagram but can not find it in the store?

Send us a pic of the bikini you like  and we will check to see if we have any of the fabric in stock.
Quite often we may have just a small amount left and are more than happy to make one more if we can.

How long does it take to receive a back order?

COVID-19 UPDATE:

The global pandemic is impacting some deliveries which are taking a little longer to arrive. Our dispatch times  noted below are currently affected due to the higher volume of orders we are receiving. Delays from Australia Post and DHL International Express are sometimes taking a few extra days to arrive to the limited flights available both nationally and internationally.

Due to circumstances which are out of our control, we are unable to guarantee specific delivery times however do aim to get your purchases to you in the quickest time possible.

We will keep you updated should anything change and thank you for your patience.

Yours sincerely

KL Team

We work around the clock to ensure all back orders made and processed as quickly as possible.

Allow up to 3-5 business days for back orders to be dispatched.
We will notify you right away if there is going to be any delay.
Please contact us if your order is urgent.

Christmas Trade:

All orders received after 5pm on the 26th December 2020 will be processed in the first week of January 2021 when our head office reopens.

Unsure of what colours to Mix & Match?

Colour may vary with different monitor and resolution settings. If you need help to colour match please contact us for assistance to choose your new KL bikini.

I have not received an email with my order confirmation.

Please check your junk mail to see if your order confirmation & shipping update emails have gone there. If find that you still have not received your order confirmation please contact us.