Shipping

Please note deliveries sent via Courier do not deliver to a PO BOX.

Australia Post

Standard within Australia: $10 flat rate:  Allow 3-5 business days for delivery once dispatched. (Includes tracking & signature on delivery)

Express within Australia: $15 flat rate:  Allow 1-3 business days for delivery once dispatched. (Includes tracking & signature on delivery)

FREE STANDARD SHIPPNG within Australia when you spend $300 +

DHL INTERNATIONAL SHIPPING 

Express International Delivery: $25 flat rate Delivery In 1-4 Business Days To Most International Locations (includes signature, email tracking text notifications)

FREE  INTERNATIONAL SHIPPING on orders over $300

 

 Additional Information:

Most orders are dispatched within 24-48 hours from the time of purchase. Purchases received on weekends and public holidays will be processed on the following business day.

  • If your package hasn’t arrived please check your mail box for a slip to pick your item up from the nearest Post Office. You can track your item through AUSTRALIA POST  for Local Deliveries or DHL  for all international deliveries. You will receive a tracking number direct via email from either Australia Post or DHL when your parcel is sent.
  • If you are not home to sign for your delivery Australia Post will leave a collection slip  in your mailbox for you to pick up at your local post office.
  • For information on DHL missed deliveries click here.  
  • Kristen Lonie Swimwear is not responsible for the theft or damage of a parcel/article once it has been dispatched.
  • The customer accepts full responsibly for any loss or damage to these items.
  • The customer is responsible if their package gets redirected to Kristen Lonie Swimwear marked as unclaimed and does not offer free shipping back to the customer. When placing an order, it is the purchaser’s responsibility to ensure that all details conveyed in the order are correct & true.
  • Kristen Lonie Swimwear does not accept liability for products sent with errors made by the ordering party. Kristen Lonie Swimwear does not offer free return shipping should your parcel need to be resent.

CUSTOMS & TAX INFORMATION

Import duty and taxes may be payable on your order depending on the trade agreements your country has or has not with Australia.

Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.

Kristen Lonie Swimwear is not responsible for any import charges, duties, or taxes for international sales. In some cases, packages can be delayed due to matters outside of our control.

 

Please contact us if you require any further information.

Payment Methods

You can pay via Multiple payment methods.

  • Master/Visa (processed through Stripe)
  • PayPal
  • AfterPay ( Australian Customers only)

Afterpay: Available for Australian Customers Only

How it Works

Buy what you want today, pay for it over four equal fortnightly instalments. Use your debit or credit card, get approved instantly.

1. Choose Afterpay at checkout 

Afterpay is fully integrated with the store’s online checkout. All you need to do is choose Afterpay as your payment option when you’re ready to buy.

2. Quickly create an account using your existing debit or credit card 

Afterpay splits your payments over four equal instalments due every fortnight. Nominate the card you want to use and automatic payments are scheduled for you. You must be 18 or older to create an account.If you make repayments on time, you’ll only ever pay the price of the item you’ve purchased. The only fees Afterpay charges are late fees for missed payments.

3. Instant approval 

No lengthy process or wait times. Afterpay simply uses your mobile phone number and a few personal details to create your account instantly.